ManagedMethods Helps Compass’s IT Workforce Save Time Whereas Retaining Knowledge Safe and College students Secure
Compass Constitution Colleges are absolutely on-line TK-12 public constitution colleges in California. Compass serves about 2,400 college students and employs 215 college and employees. From a know-how standpoint, the faculties rely closely on Google Workspace for Schooling for instruction, communication, and collaboration.
To assist guarantee scholar security and cybersecurity in its Google setting, the college’s IT group, led by Director of IT Krisha Moeller, applied ManagedMethods’ Cloud Monitor and Content material Filter platforms.
“We would have liked an answer that would present a holistic view of the environment— in each Google Workspace and Chrome—whereas permitting us to drill down into particular alerts,” Krisha explains.
Challenges
Earlier than adopting ManagedMethods, the know-how group at Compass skilled challenges monitoring information safety threats and scholar security dangers in Google Workspace.
“Earlier than ManagedMethods, monitoring Google Workspace for safety threats and scholar security was time-consuming and inefficient. Now, Cloud Monitor and Content material Filter make it straightforward to trace alerts, management information sharing, and proactively deal with on-line dangers. The help group is unbelievable, they usually really hearken to our wants.”
— Krisha Moeller, Director of IT, Compass Constitution Colleges
“We had information loss prevention guidelines arrange in Admin console, nevertheless it requires you to create filters that you must manually type via to search out rule violations in every class, which is time-consuming and cumbersome,” Krisha remembers. “We needed a extra holistic view of alerts and rule class violations that may assist us decide the general well being of our area.”
For instance, the group struggled to detect recordsdata of their Google Drive and Shared Drive that have been shared inappropriately. This can be a concern for all colleges, as it will probably create FERPA violations and influence scholar information privateness and safety.
It was additionally robust for Krisha’s IT group to detect scholar security considerations in areas like Google Docs and emails. And so they couldn’t simply grant applicable entry to non-IT employees, similar to counselors, with out overwhelming them with pointless alerts or giving them an excessive amount of entry to admin controls.
Outcomes
Since implementing ManagedMethods’ Cloud Monitor and Content material Filter platforms, Compass has considerably improved its capability to observe and reply to cybersecurity and scholar security considerations.
“With ManagedMethods, we lastly have an answer that provides us each a holistic view of our cybersecurity and the flexibility to drill down into particular alerts when wanted. The pliability to assign entry based mostly on roles means our IT group can deal with cybersecurity whereas counselors deal with scholar security considerations immediately, streamlining our total course of.”
— Krisha Moeller, Director of IT, Compass Constitution Colleges
Cloud Monitor offers a streamlined, detailed alert system, permitting IT and counseling groups to collaborate effectively. “It makes the method of overseeing rule violations and alerts a lot simpler and fewer time-consuming,” says Krisha.
The college has discovered a simpler method to consider and management Google Drive sharing settings, stopping unauthorized entry to delicate paperwork. Moreover, response instances to scholar security incidents have improved, with Cloud Monitor serving to to detect and escalate two student-in-crisis conditions shortly after implementation.
Impressed by Cloud Monitor’s effectiveness, Krisha determined to discover Content material Filter, a cloud-based internet content material filtering platform. After a demo, she shortly noticed its potential in conserving her college students protected on-line, particularly as the faculties transitioned to 1:1 Chromebooks.
The product proved to be an excellent match for the Chromebook-based on-line studying at Compass. Content material Filter offers obligatory visibility into dangerous on-line actions and reinforces security measures. It will also be configured to assign customized roles to completely different customers based mostly on what they must be alerted about. At Compass, meaning permitting the IT group to deal with administration and cybersecurity whereas counselors deal with scholar security alerts.
Content material Filter additionally offers chat moderation, which captures inappropriate communications and offers insights to curb unfavorable behaviors, similar to cyberbullying.
“We have now a Minecraft membership that has a chat perform. We additionally permit college students to make use of Google Chat with their courses. These areas are difficult to average. We had a case the place there have been some points with children bullying each other within the Minecraft chat. They requested transcripts, however we couldn’t get them,” Krisha remembers. “However with Content material Filter, we now get insights into these interactions and might proactively deal with conditions like bullying and college students in disaster.”
One of many key benefits of ManagedMethods’ Cloud Monitor and Content material Filter platforms is their flexibility and ease of use throughout completely different groups.
“ManagedMethods has reworked how we shield our college students and information. Not solely does it save us useful time, nevertheless it additionally ensures that our counselors have instant entry to essential scholar security alerts, permitting us to intervene sooner and extra successfully. For those who’re searching for a greater, extra environment friendly method to safe your Google Workspace and hold your college students protected on-line, give ManagedMethods a attempt!”
— Krisha Moeller, Director of IT, Compass Constitution Colleges
The IT group makes use of the platforms to supervise cybersecurity threats, handle configurations, and implement information safety insurance policies. On the identical time, the counseling group makes use of the platforms to observe scholar security alerts. Krisha can configure their roles to solely entry scholar security alerts relatively than being required to grant full admin entry to your entire platform.
“Beforehand, we needed to manually ahead flagged considerations to the counseling group, which was inefficient. Now, they’ve direct entry to the alerts related to them, permitting for faster interventions and extra streamlined workflows,” Krisha explains. This division of obligations ensures that cybersecurity and scholar security are prioritized by the groups with the right experience to deal with conditions.
Krisha additionally advantages from ManagedMethods’ glorious buyer help and steady product enhancements based mostly on consumer suggestions. “Their help group is fabulous. They even applied a characteristic we prompt inside days,” she shares.
For Compass Constitution Colleges, Cloud Monitor and Content material Filter have grow to be important instruments for sustaining a protected and safe digital studying setting.
“ManagedMethods has reworked how we shield our college students and information. Not solely does it save us useful time, nevertheless it additionally ensures that our counselors have instant entry to essential scholar security alerts, permitting us to intervene sooner and extra successfully,” says Krisha. “For those who’re searching for a greater, extra environment friendly method to safe your Google Workspace and hold your college students protected on-line, give ManagedMethods a attempt!”
Wish to study extra about how Cloud Monitor and Content material Filter can enhance your college’s cybersecurity and security? Declare your free Google Workspace and/or Microsoft 365 safety and security audit in the present day.
