This submit is predicated on the Atlassian TEAM ‘25 session, “From Dough to Deployment: Domino’s Recipe for Success” led by Andrew Fraser, Software program Engineering Supervisor at Domino’s Pizza Enterprises. You’ll be able to watch the recording of this session in addition to different recorded classes on-demand to be taught extra about how a few of the world’s most profitable firms enhance their methods of labor with Atlassian.
Domino’s Pizza Enterprises Ltd (Domino’s) is the most important franchisee for the Domino’s model – holding unique grasp franchise rights in 12 markets throughout Europe and Australasia, and boasting over 3,800 shops globally.
Domino’s first realized their want for an inside developer portal after they shifted their software program growth groups to a product supply mannequin in 2022. As they reorganized their org to construct and ship quite a few merchandise concurrently, documentation turned scattered throughout mission areas – leading to staff and knowledge silos. Missing shared parts and greatest practices, their IT atmosphere rapidly turned a state of software program sprawl.
The shift in tasks additionally meant groups inherited supportive providers for a lot of parts they’d by no means labored on earlier than. When points arose, the proliferation of parts value builders treasured time as they searched throughout varied corners of their Confluence occasion to seek out possession data, delaying incident response and damaging system reliability.
Additional, groups lacked crucial perception into the well being and efficiency of their methods. New tasks had been typically interrupted by pressing points associated to tech debt, and builders lacked the flexibility to report the standard of their work. It was clear to Domino’s software program leaders that they wanted to discover a option to cut back their builders’ cognitive load whereas concurrently constructing out implementation patterns, automated pipelines, high quality gates, and different enhancements.
If we are able to cut back the noise and assist them deal with the issues that matter, they’ll produce higher outcomes for us.
-Andrew Fraser, Software program Engineering Supervisor at Domino’s Pizza Enterprises
To guage inside developer portal (IDP) suppliers, Domino’s had 4 necessities:
- The power for groups to grasp their product and possession
- The power to drive high quality on the staff degree.
- Improved onboarding and accessible supply of fact.
- High quality monitoring at a element and staff degree.
Andrew discovered that Compass went past these necessities by permitting his groups to simplify onto a single platform to scale back integration challenges and gear sprawl. The acquainted interface and seamless integration of Compass with Jira, Confluence, and different Atlassian experiences meant builders might get up-to-speed rapidly and simply, and streamlined the collaboration with different groups who relied on the identical system of data.
Domino’s makes use of standardized parts in Compass to drive system uniformity, which permits engineers to onboard rapidly and keep greatest practices with minimal disruption – even with annual staff adjustments. Moreover, the flexibility to configure Jira tasks to make use of Compass parts affords the flexibility to trace points throughout fee APIs, groups, and tasks.
The Compass software program catalog’s unified supply of fact lets groups rapidly find element documentation and possession data, driving sooner incident response and bettering system uptime and reliability.
Within the warmth of the second, notably in a commerce atmosphere the place each minute of degradation impacts gross sales, having the ability to discover the knowledge that you just want by Compass has helped us discover the knowledge sooner and save the enterprise cash.
-Andrew Fraser, Software program Engineering Supervisor at Domino’s Pizza Enterprises
Additional, the DevEx Dashboard helps engineering managers perceive staff efficiency metrics and determine areas to enhance dev productiveness.
With Compass, I’m seeing extra groups having an curiosity in getting extra metrics in place in order that they’ll see that larger image. Compass helps breed the conversations on measuring issues that matter.
-Andrew Fraser, Software program Engineering Supervisor at Domino’s Pizza Enterprises
Because the Domino’s model expands its world affect, their engineering staff’s potential to scale developer effectivity and system efficiency turns into more and more essential. Crucial to those efforts is the flexibility to make use of Compass to map associated software program parts. Compass has turn into a key data supply that sits on the heart of Jira and Confluence, permitting all groups to catalog their parts in a single unified supply of fact. Domino’s plans to proceed consolidating their system of labor on Atlassian, integrating Compass with their Jira Service Administration occasion by mapping enterprise providers to Compass parts. This can permit groups to rapidly correlate help desk points to the underlying software program parts, offering groups with data they should additional cut back incident response occasions and help system reliability as they check, construct and help extra merchandise all over the world.
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